Need help with Sargo? Email [email protected] from the email address on your account and we’ll help with account access, generation issues, billing, credits, or app feedback.
What to include
- Your Sargo account email.
- A short description of what happened.
- Any relevant project, generation, or order details.
- Screenshots or screen recordings if the issue is visual.
Billing and credits
If a generation failed but credits were charged, send the generation details and we’ll investigate. When the failure is on our side, credits are restored according to our Refund & Cancellation Policy.
Account and privacy requests
For account deletion, privacy, or data export requests, contact [email protected]. You can also review our Privacy Policy and Terms of Service.
Response time
We aim to respond within 2 business days. Urgent billing or account-access issues are prioritized.